Have a question about our handmade hats or your order, or want to share your feedback? Write to us, preferably by email at contact@melchika.com.

We usually reply within 1–2 working days, always through the same channel you used to contact us. Please contact us through one channel only (email or Instagram), so nothing slips through and we can help you faster. We're a small local brand without a customer service office, so thank you for your patience and understanding.